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Submitted by

Scene Change

Event

Live Steam (Corporate Event)

Location

Adelaide

Date

28 May, 2025

Attendees

598
Case Study #85

Event Network used for

Live Streaming (Upload)

PopUp WiFi Solution

Slipstream + 1 x Beast

Event Overview

We supplied all production AV for this corporate event, including a simultaneous stream with Melbourne. Every event we organise in AV is unique and special because, for the client, it is the most important occasion. Whether it’s their client, their CEO, or the company owner attending, if it fails, everyone looks bad. However, if it goes smoothly, it might be the door opener they were chasing.

“The one thing that makes events fail is risk, especially unnecessary risk. My job is to lower that risk as humanly possible or to a manageable level that my operators can handle. Having a stable internet connection that is bonded and can have hot failover with enough connections lowers the risk of streaming failures, and with the standard we hold ourselves to at Scene Change, failure isn’t an option for us.”

Producer’s Comments

“I did a site recon with the client, the location and the venue’s hardline had a No IP error (so I wasn’t going to rely on it), it all just made sense to reach out to PopUp WiFi for a reliable internet connection that could handle the job.

If the internet didn’t work (which could have been the case), for an event like this, it would have been a domino effect, no internet, no stream, MAJOR refund to the client.

The crew rocked up to site and did their own speed test on their phones and it was like the odd were going to be against us. oOne stated 800kbps, the other stated 100kbps download. So, upload, we weren’t even holding our breath. It wasn’t going to work, especially as we were using cellular internet for the event. We also use Google Drive for any last-minute content updates to the crew on the ground, so that goes out the window at those kinds of speeds.

The team was stressed, but my first words were, “Have you turned on the Pop Up?”
Thankfully, “not yet” was the answer.

I hung up and prepared myself for a phone call to the client that no one wants to make. You know, the “we can’t deliver your event” call.

While waiting for the team to call me back, I jumped on the Telstra and Optus coverage sites to see if there were any outages and coverage maps; there were none.

The crew lead calls me back and says we are good, the PopUp WiFi was receiving 50/25, far beyond the speeds I was hearing and enough for the stream as that was its sole purpose.

I’d tell anyone in the industry that PopUp WiFi is a no-brainer. You need a backup, hot failover, a dedicated network/wifi, or your location isn’t ideal. Get a Pop-up. It’s stable, and it lowers the risk of failure.”

– Michael Hatcher, Technical Event Manager, Scene Change

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